Shipping policy
Last updated November 13, 2026
Where we ship
We ship to addresses in the United States, including P.O. boxes. We do not ship internationally at this time.
Cost
Shipping is free on every order. There is no minimum order amount.
Processing time
Orders are packed and dispatched within 2 business days (Monday to Friday, excluding US federal holidays) after payment is confirmed.
Delivery time
Orders arrive within 7 business days after dispatch. Weather, carrier delays or peak holiday periods can occasionally add time.
Tracking
When your order ships we email you the carrier name and tracking number.
Wrong or incomplete address
Please check your address before sending your order. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment at no extra cost.
Lost or damaged packages
If your tracking shows delivered but you cannot find the package, or it arrives damaged, contact us within 15 days of the delivery date and we will send a replacement or issue a full refund.
Questions
Email teamtradovexsupplies@outlook.com or call +1 (551) 550-0069, Monday to Friday, 9 am to 5 pm Mountain Time.