Privacy policy

Last updated November 13, 2026

This policy explains what information Tradovex Supplies LLC ("we") collects when you use this website or place an order, and how we use it.

Information we collect

When you send an order request or a message, we receive the details you enter: your name, email, phone number, shipping address, the products you chose and the content of your message. When you pay, payment details are handled by our payment provider; we do not see or store your full card number.

How we use it

We use your information to confirm and fulfill orders, send payment links and shipping updates, process returns and refunds, answer your questions, and meet our legal and tax obligations.

Who we share it with

We share only what is needed with shipping carriers to deliver your order and with our payment provider to process payment. We do not sell or rent your personal information.

Cookies and storage

This website stores your cart in your own browser so it is still there when you come back. We do not use advertising or tracking cookies.

How long we keep it

We keep order records for as long as required for accounting and tax purposes, and other messages only as long as needed to help you.

Your choices

You can ask us to show, correct or delete the personal information we hold about you by emailing teamtradovexsupplies@outlook.com. We reply within 30 days.

Children

This website is not directed to children under 13 and we do not knowingly collect their information.

Changes

If we change this policy, we update the date at the top of this page.